A published commitment
Complaints
Reference number
The moment you send it
You track your complaint by it.
Handling time
5 working days
With a resolution or a written reply.
Escalation
Real Estate General Authority
If the outcome does not satisfy you.
The path: received, reference issued ←reviewed ←we contact you ←closed.
File your complaint
Other channels
Real Estate General Authority — FAL brokerage & marketing licence
1200049538Valid until 01/07/2027